Optimizing Your Sales Performance!
WHO
WE ARE.
We are a dynamic team who specializes in frontline (including call centre) Recruitment, Sales Training, Coaching & Turnkey Solutions.
OVERVIEW
BEEE Level 2 Entity
Successful Client Base
We are a team of highly experienced specialists in our field. Our goal is to accurately identify your sale's teams needs in order to design appropriate, successful outcomes. Our thorough analysis process enhances a very practical experience for delegates.
​
We are able to adapt the material to suite all sales environments, as our intention is to connect with learners and engage on a personal level for maximum results.
​
We have a strong sense of ownership and accountability and our vast experience and skills places us at the forefront of our field as trusted professionals.
​
OUR PROFILE
COLLECTIVE EXPERIENCE
Various roles fulfilled in Corporate Environments, incl. Operational Positions; Managerial Positions; Executive Management
team roles and EXCO.
Trained over 10 000
Sales Consultants to date.
Facilitated Coaching Workshops with over a 1 000 Managers.
28 plus years experience in Optimizing Performance of a variety of businesses, nationwide.
Developed / Designed and implemented over 50 sales coaching tools.
Designed over 250 Product and Sales scripts including a focus on Legal Compliance ; Product Compliance; and Selling Technique Compliance.
28 years experience in Recruiting and placing Top Performing Agents and Managers at various companies across SA.
MEET THE TEAM
ANDREW SMITH
​
​
Head - Sales Optimization
​
SHORT BIO:
Andrew has fulfilled a combination of strategic and operational roles on several Performance Improvement projects, both nationally and internationally. His operational experience includes the management of a leading call center in South Africa and managing various sales optimization projects at mayor banks and insurance companies.
​
His niche offering starts at a strategic level and then filters down to the operational level where Andrew personally gets involved in the Performance Improvement and monitoring processes. This strategy has resulted in proven increased sales results and premium income for all the companies he was involved with.
​
Andrew understands the operational requirements to drive sales performance, but he has also headed up various training departments. This allows him to use skills as a medium to improve sales results significantly. Andrew’s ability to improve results can be seen in his track record and personal client references.
​
CONTACT: 082 450 6227
TAMARA PAPPIN
​
​
Resource & Operations Manager
​
SHORT BIO:
Tamara is a certified Prince II practitioner with 8 years’ experience in setting-up projects, including the administration and management of Project Management
Offices (PMO).
​
Her core competencies include, project set-up design and implementation, project controlling, governance and advisory, resource and finance management
and proposal / tender administration.
​
Together with the above, Tamara has experience in setting up and maintaining a proposal and bid office for a tier 2 consulting firm with a turnover of R 150 m /year. This included administration of project proposals and tenders, together with office, resource and financial management.
​
CONTACT: Tamara@ukwazisolutions.com
PAUL SMITH
​
​
Managing Director
​
SHORT BIO:
Paul is a seasoned local and global ERP programme, project and assurance manager with hands on experience, covering all project phases, ERP modules and functionality and rollouts to multiple global locations, across various industries. He has
significant exposure and experience in successfully delivering both SAP and Microsoft Dynamics programmes of work across
different countries and industries. His latest assignment is one of the 1st in the world – the program management of an
implementation of a Microsoft Dynamics 365 On-Premise solution for a group of mines across different countries enabling a very complex Supply Chain value chain.
​
His hands-on experience and audit background has also secured him some major assurance and risk management roles on large scale ERP and Shared Services implementations globally. From a specialist skill-set perspective Paul is also well versed in the design, development and implementation of key control frameworks across the entire ERP landscape. This is evidenced from the number of global training interventions conducted on this topic by himself.
​
Paul is a very structured, pragmatic and committed individual. He has the ability to interact with and operate at all the required stakeholder levels within an organisation. More than anything, he takes pride in his successful track record of delivering projects, providing assurance, adding value and exceeding client expectations.
COLLEEN ARMSTRONG​
​
Content Design and Management
​
SHORT BIO:
Colleen held various SAP systems Training, Facilitation and Learning Material Development, roles as well as Project Administration roles in large corporations in
South Africa, Zambia, Namibia, Botswana, Brazil, USA. (SAA, SASOL, ANGLO AMERICAN, PPC, NISSAN, KUMBA, NAMPAK, ASPEN, ERG)
​
She read a Bachelor of Business Administration degree at UNISA part time whilst working full-time and has achieved various certificates in the Human Resources
field of Facilitation and Training management.
LIZELLE DORFLING-SMITH​
​
Growth Co-Ordinator & Office Manager
​
CONTACT: Lizelle@ukwazisolutions.com